Which pets is it for?
Small dogs, puppies and cats. The ball is 42mm across, so it's not suitable for medium or large breeds, which could chew or swallow it.
What's the difference between the Jumping Ball and the Rolling Ball?
The Jumping Ball bounces and changes direction for an energetic chase. The Rolling Ball rolls along the floor, which suits cats and smaller pets.
How do I charge it?
With the USB-C cable that comes in the box. Charge it fully before the first play.
Is it a chew toy?
No. It's a chase toy. Always supervise play and put it away afterwards.
How long does delivery take?
Orders are processed in 1–3 working days and arrive 5–12 working days after dispatch, with tracking. Order by 5 December for UK Christmas delivery.
Can I return it?
Yes. You have 14 days from delivery to change your mind. See our Refund policy.
How do I contact you?
Email will@clennellenterprises.com. We reply within 24 hours.